Company owners and admins managing their subscription or account

How to Manage Billing, Cancel a Plan, or Delete Your Company in WatheeqaHR

Go to Billing from the sidebar to see your plan, subscribe, or renew. To cancel a paid plan, click Manage Billing on that page — it opens Stripe's secure billing portal where you cancel, downgrade, or update your payment method. To delete or close your company entirely, go to Settings > Company Setup and scroll to the Danger Zone — you must cancel any active paid plan first.

Last updated: 2026-07-21 · بالعربية

Steps

Open Billing

Select Billing from the sidebar to see your current plan, status, and days remaining.
Subscribe or renew a plan

Choose a plan card and click Subscribe (or Renew if it's your current plan) to start a secure Stripe checkout.
Cancel or downgrade

Click Manage Billing — this opens Stripe's own hosted billing portal, where you can cancel your subscription, switch plans, or update your card. This button only appears once you've subscribed to a paid plan at least once.
Delete or close your company

Go to Settings > Company Setup and scroll to the Danger Zone card (visible to the company Owner only). Click Delete / Close Company, then type your exact company name to confirm — this prevents an accidental click from deleting your account.
Cancel first if you have an active paid plan

WatheeqaHR blocks deleting a company that still has an active paid subscription — cancel it from Manage Billing first, then delete the company.

Frequently asked questions

What happens to my data if I delete my company?

If the company has payroll or attendance history, it is archived (suspended, all data kept) instead of permanently deleted — contact support if you need it fully erased. A company with no history yet is deleted outright.

I don't see a Manage Billing button

It only appears once your company has completed at least one paid checkout. If you're still on the free/trial plan, there's nothing to cancel yet.

Can I get my subscription back after canceling?

Yes — your plan stays active until the period you already paid for ends, then you can resubscribe any time from the Billing page.

Why is delete blocked with a billing message?

Deleting a company never automatically cancels a live Stripe subscription — you'd keep being charged for a company that no longer exists. Cancel it first via Manage Billing.

Still need help?

Contact your account owner/admin, or reach our support team from inside the app.

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