Terms of Use

1. The service

WatheeqaHR is a subscription cloud service that helps small and mid-sized companies manage internal employee operations: importing attendance device files, calculating absence and lateness against the company work calendar, leave, auditable internal payroll ledgers, payment tracking, and document expiry alerts.

By using the service, you agree to these terms. If you use it on behalf of a company, you confirm that you are authorised to do so.

2. What WatheeqaHR is not

WatheeqaHR is an internal operations layer. It is not an official payroll system, not a replacement for the UAE's Wage Protection System (WPS) or any other country's statutory wage-filing or social-insurance system, not a MOHRE or equivalent labour-authority compliance system, and not accounting or tax software.

Outputs such as payroll reports, the UAE WPS SIF export, and end-of-service calculations are operational estimates based on the data entered by your company. Final verification and legal obligations to authorities, banks, and employees remain the company's responsibility.

End-of-service calculations follow the general rules of UAE Federal Decree-Law No. 33 of 2021 for UAE companies, and the general rules of the applicable labour law for companies in Kuwait, Saudi Arabia, Bahrain, Qatar, or Oman. All of these are estimates. Final settlements may be affected by employment contracts and specific cases, and non-UAE calculations in particular should be confirmed with your own legal or accounting advisor before relying on them.

3. Account and permissions

You are responsible for keeping your company account credentials confidential and for the permissions you grant to users such as admin, HR, accountant, and viewer.

Data entered into the service must be accurate, and you must have the legal right to process your employees' data in the service.

4. Subscription and payment

The service is provided on a recurring subscription according to the plan shown at registration, with a trial period where offered.

If a subscription expires without renewal, the account may move into read-only grace mode while preserving your right to export all data.

Prices may change with at least 30 days' prior notice and will not affect the current paid period.

5. Data

Your company data belongs to your company. We process it only to provide the service according to the Privacy Policy.

You can export your data in Excel/CSV format at any time. After account cancellation, data is permanently deleted within 90 days.

6. Acceptable use

You may not use the service for unlawful purposes, try to access another company's data, resell the service, or run penetration tests without prior written permission.

7. Limitation of liability

We provide the service as is while using commercially reasonable care for availability, accuracy, and security.

To the extent allowed by law, we are not liable for indirect or consequential damages, and our total liability will not exceed the amount paid by the company during the twelve months before the claim.

Nothing in these terms limits liability that cannot be limited under UAE law.

8. Termination

You may cancel your subscription at any time. We may suspend accounts that breach these terms after reasonable notice unless the breach is serious.

In all cases, your right to export your data before final deletion remains preserved.

9. Governing law

These terms are governed by the laws of the United Arab Emirates, and its courts have jurisdiction over disputes.

Contact: legal@watheeqahr.com